WHO WE ARE
The Perpetual Growth Partnership Limited (“PGP”, “we”, “us”, “our”)
Our website address is https://www.perpetualgrowthpartnership.co.uk
Registered in England & Wales, Company Number 16159060
Registered with the Information Commissioner’s Office (ICO) under registration number ZB866008
Registered Office: Silverstream House, 45 Fitzroy Street, London W1T 6EB
Contact: privacy@perpetualgrowthpartnership.co.uk
PGP is the data controller for personal data processed through our website and during client relationships.
WHAT WE DO
We provide business coaching, mentoring, strategy facilitation, leadership development, and structured programmes, including online courses.
PERSONAL DATA WE COLLECT
We collect and process personal data relevant to the services we provide, including:
Enquiries & Early Conversations
- Name, email, phone number, company details
- Information shared via enquiry forms or discovery calls
Client & Programme Data
- Session notes, goals, feedback
- Written reflections and exercise submissions
- Progress tracking within programmes
- Communications relating to your engagement
Testimonials & Case Studies
- With your explicit consent where identifiable
Website & Usage Data
- IP address, browser type, usage behaviour
- Cookie and analytics data
Marketing & Communication Data
- Email preferences and engagement (via MailerLite or equivalent platforms)
Scheduling & Meetings
- Booking data (Calendly or similar)
- Meeting recordings where applicable (Microsoft Teams)
Operational Tools
- Notes, summaries, and internal working data (e.g. Notion, Fireflies)
PURCHASES, CHECKOUTS AND PAYMENTS
Where you purchase products or services through our website, we may collect:
- Name, billing address and contact details
- Order and account information
- Payment-related information (processed securely by third parties)
We use this information to:
- process and fulfil your order
- provide access to services or programmes
- manage refunds, complaints or support queries
- prevent fraud
- comply with tax and accounting obligations
- improve our services
- send marketing communications only where you have opted in
Payment processing is handled by providers such as Stripe. We do not store full card details.
Order records are typically retained for up to 7 years for tax and accounting purposes.
Administrators within PGP may access order and customer information where required to fulfil orders and provide support.
HOW WE COLLECT YOUR DATA
We collect data through:
- Website enquiries and forms
- Programme participation
- Coaching and mentoring sessions
- Email and direct communication
- Analytics and tracking tools
LAWFUL BASES FOR PROCESSING
We process your data under the following lawful bases:
- Contract — to deliver services you have purchased or requested
- Legitimate Interests — to improve our services and manage relationships
- Consent — for marketing communications and testimonials
- Legal Obligation — for compliance with applicable laws
HOW WE USE YOUR DATA
We use your data to:
- Deliver coaching, mentoring, and programmes
- Support your progress and engagement
- Communicate with you regarding services
- Process payments and manage administration
- Improve and refine our services
- Comply with legal and regulatory obligations
CONFIDENTIALITY AND USE OF INSIGHTS
We treat All client and participant data with a high level of confidentiality.
- Personal information shared in coaching, mentoring, or programme participation is not shared with third parties without consent.
- We may use anonymised and aggregated insights to improve our services, programmes, and materials.
- Any identifiable testimonials or case studies are used only with your explicit permission.
ONLINE LEARNING PLATFORM
Where you participate in one of our programmes, your data may be processed via our learning platform (currently LearnWorlds).
This may include:
- Account information
- Exercise responses and written submissions
- Progress tracking
- Platform activity
This data is stored securely and accessed only as required to deliver the programme.
DATA SHARING
We work with trusted third-party providers who support our operations, including:
- Website hosting and analytics (e.g. Google Analytics)
- Email marketing platforms (e.g. MailerLite)
- Scheduling tools (e.g. Calendly)
- Communication platforms (e.g. Microsoft Teams)
- Internal systems (e.g. Notion, Fireflies)
- Payment processors (e.g. Stripe)
- Learning platforms (e.g. LearnWorlds)
All providers operate under appropriate data protection agreements.
INTERNATIONAL TRANSFERS
Some providers may store or process data outside the UK.
Where this occurs, we rely on adequacy decisions or Standard Contractual Clauses (SCCs) to ensure appropriate safeguards.
RETENTION PERIODS
We retain data only as long as necessary:
- Enquiries: up to 24 months
- Client records: up to 6 years
- Programme and course data: retained to allow continued access and refinement, and deleted on request where appropriate
- Testimonials: until consent is withdrawn
- Analytics data: up to 26 months
YOUR RIGHTS
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Withdraw consent (where applicable)
To exercise your rights, contact: privacy@
You also have the right to lodge a complaint with the Information Commissioner’s Office.
DATA SECURITY
We use appropriate technical and organisational measures including:
- Secure cloud systems
- Access controls
- Encryption where appropriate
Meeting recordings are stored securely and deleted after a reasonable period.
PROFESSIONAL INDEMNITY INSURANCE
The Perpetual Growth Partnership Limited maintains appropriate Professional Indemnity Insurance to cover the professional services it provides.
COOKIES & TRACKING
We use:
- Essential cookies (for functionality)
- Optional cookies (analytics and performance)
You can manage your preferences via our cookie banner.
UPDATES
We may update this policy from time to time.
The latest version will always be available on our website.