Privacy Policy

WHO WE ARE

The Perpetual Growth Partnership Limited (“PGP”, “we”, “us”, “our”)

Our website address is https://www.perpetualgrowthpartnership.co.uk

Registered in England & Wales, Company Number 16159060

Registered with the Information Commissioner’s Office (ICO) under registration number ZB866008

Registered Office: Silverstream House, 45 Fitzroy Street, London W1T 6EB

Contact: privacy@perpetualgrowthpartnership.co.uk

PGP is the data controller for personal data processed through our website and during client relationships.

WHAT WE DO

We provide business coaching, mentoring, strategy facilitation, leadership development, and related services to business owners, directors, and investors.

PERSONAL DATA WE COLLECT

– Enquiry & discovery call data (name, email, phone, company, message)

– Client information (session notes, goals, feedback)

– Testimonials & case studies (with consent)

– Website usage data (via cookies & analytics)

– Marketing & communication data (via MailerLite)

– Scheduling data (via Calendly)

– Meeting recordings (via Microsoft Teams)

– Operational tools (Notion, Fireflies)

HOW WE COLLECT YOUR DATA

Through enquiries, bookings, coaching sessions, emails, and analytics tools.

LAWFUL BASES FOR PROCESSING

Contract, Legitimate Interests, Consent, Legal Obligation.

HOW WE USE YOUR DATA

To provide and improve our services, manage communications, process payments, maintain records, and comply with legal obligations.

DATA SHARING

We use trusted service providers for hosting, communication, analytics, and administration (Google Analytics, Calendly, MailerLite, Microsoft Teams, Notion, Fireflies). All operate under suitable data protection agreements.

INTERNATIONAL TRANSFERS

Some providers store data outside the UK. We rely on adequacy decisions or Standard Contractual Clauses (SCCs).

RETENTION PERIODS

Enquiries: 24 months

Client records: 6 years

Testimonials: until withdrawn

Analytics data: 26 months

YOUR RIGHTS

You may access, correct, delete, or restrict processing of your data. Contact: privacy@perpetualgrowthpartnership.co.uk or the ICO (www.ico.org.uk).

DATA SECURITY

We use encryption, access controls, and secure cloud services. Recordings via Microsoft Teams are stored securely and deleted after a reasonable period.

PROFESSIONAL INDEMNITY INSURANCE

The Perpetual Growth Partnership Limited maintains appropriate Professional Indemnity Insurance to cover the professional services it provides.

COOKIES & TRACKING

Essential cookies for functionality; optional cookies for analytics and performance. Manage preferences anytime via the Cookie banner.

UPDATES

We may update this policy periodically. Updates appear on this page.

We collect information about you during the checkout process on course booking page.

WOOCOMMERCE

WHAT WE COLLECT AND STORE

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes.

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to send you information about your account and order

  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

WHO ON OUR TEAM HAS ACCESS

Administrators on our team have access to the information you provide us. For example, both Administrators can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

WHAT WE SHARE WITH OTHERS

We share information with third parties who help us provide our orders and store services to you; for example —

PAYMENTS

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see https://stripe.com/gb/privacy for more details.

GOOGLE ANALYTICS

The website uses Google Analytics, please see

https://support.google.com/analytics/answer/6004245 for more details.